Support Specialized

Maintenance & Support

Ensuring system reliability with regular updates, security patches, and SLA-based support packages.

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SentryNew Relic

Overview

Software requires constant vigilance to stay secure and performant. Our maintenance services provide peace of mind by handling all technical updates, security monitoring, and regular backups. We offer SLA-based support packages to ensure that any issues are resolved quickly, keeping your business running without interruption.

24/7 Monitoring

Proactive uptime and error tracking to catch issues before they affect users.

Security Patches

Immediate application of critical security updates and hotfixes.

Backup Mgmt

Automated, multi-region database and file backups.

Legacy Support

Maintaing and modernizing older systems to keep them viable.

Why Choose Us

  • Architecture-First Approach
  • Scalable Cloud Foundation
  • Military-Grade Security
  • Dedicated Support Team
  • Transparent Development

Core Tech Stack

SentryNew RelicPrometheusUptimeRobotVeeam

How We Deliver.

A transparent, agile workflow designed to move fast without breaking things.

01

Onboarding

Gaining access and documenting the current system state.

02

Stabilization

Fixing immediate bugs and setting up monitoring agents.

03

Routine Care

Scheduled weekly/monthly updates and performance checks.

04

Emergency Response

Incident management whenever critical alerts fire.

Invest in Growth.

Transparent packages tailored to your stage of business.

Essential

$499/mo/project

Basic upkeep for small business websites.

  • Weekly Backups
  • Uptime Monitoring
  • Plugin/Core Updates
  • Email Support
Recommended

Business

$999/mo/project

For active applications requiring performance tuning.

  • Daily Backups
  • Security Hardening
  • Performance Optimization
  • Priority Ticket Support
  • 10 Hrs Dev Time/mo

Enterprise

Custom

Mission-critical SLAs for large platforms.

  • Real-time Monitoring
  • 15-min Response SLA
  • Designated Engineer
  • Architecture Reviews

Client Success.

Don't just take our word for it.

"InfoServe built our entire auto-scaling infrastructure in record time. Their engineering standards are world-class."

Sarah Chen

CTO, Nexus Labs

"The custom API architecture they designed handled our 10x traffic spike without a single dropped packet."

Marcus Thorne

VP of Engineering, DataFlow

"They didn't just build a website; they built a system. The security layer gave us confidence to launch."

Elena Rodriguez

Founder, GreenScale

Common Questions.

Our monitoring systems alert us immediately. If you are on a support plan, we begin fixing the issue right away.
Maintenance covers stability and updates. For new features, we offer discounted development hours as add-ons.
Yes, we specialize in taking over existing projects. We perform a code audit first to ensure we can support it effectively.

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