Privacy Policy

1. Introduction

InfoServe IT Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website infoserveit.com and use our software development and digital services.

We respect your privacy and are committed to protecting it through our compliance with this policy. By using our services, you consent to the data practices described here.

2. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you ("Personal Data").

2.1 Information You Provide to Us

• Contact Information: Name, email address, phone number, and company name when you request a quote or contact us.
• Project Details: Specifications, access credentials, and business documents required for project execution.
• Billing Information: Payment details and billing addresses for invoicing purposes.

2.2 Automatically Collected Information

• Usage Data: IP address, browser type, operating system, referral URLs, and pages visited.
• Cookies: Data stored on your device to enhance site functionality and analyze traffic.

3. How We Use Your Information

We use the collected data for the following purposes:

• To provide, operate, and maintain our services.
• To improve, personalize, and expand our website.
• To communicate with you regarding project updates, invoices, and support.
• To send you emails regarding new services or offers (you may opt-out at any time).
• To detect and prevent fraud or security breaches.

4. Sharing of Information

We do not sell, trade, or rent your personal identification information to others. We may share information only in the following situations:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our website and conducting our business (e.g., hosting providers like Vercel/AWS, payment processors like Stripe).
• Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business to another company.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any website you visit.

7. Your Data Rights

Depending on your location, you may have the following rights:

• Access: Request copies of your personal data.
• Correction: Request that we correct any information you believe is inaccurate.
• Deletion: Request that we erase your personal data under certain conditions.

To exercise these rights, please contact us at privacy@infoserveit.com.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: